Privacy Policy
Last updated: January 2025
1. Introduction
Faneca Expeditions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fanecaexpeditions.com and use our services.
2. Information We Collect
Information You Provide
- Name and email address when you submit enquiry forms
- Travel preferences from our trip matchmaker quiz
- Messages and communications you send us
- Booking information when you reserve a trip
Automatically Collected Information
- Browser type and version
- Device information
- IP address and approximate location
- Pages visited and time spent on our site
- Referring website or source
3. How We Use Your Information
- To respond to your enquiries and provide customer service
- To personalize trip recommendations based on your preferences
- To process bookings and reservations
- To send you relevant updates about trips you've expressed interest in
- To improve our website and services
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Liveaboard operators to process your bookings
- Service providers who assist our operations (hosting, analytics)
- Legal authorities when required by law
5. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@fanecaexpeditions.com
Website: fanecaexpeditions.com/concierge
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
